Shipping & Returns

Money Back Satisfaction Guarantee

If you are not satisfied with your results, we provide a 60-Day Money Back Satisfaction Guarantee and will issue a refund within 60 days of purchase. You can call 1-855-210-8802, which is also provided on the back of all GLEEM packaging, for more information.

Shipping Policy

Orders will only be shipped to addresses within the contiguous 48 states of the United States of America or the District of Columbia.

Our preferred shipping carrier is USPS. However, we reserve the right to use other shipping carriers.

Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address.

Order Processing and Delivery Timelines

Orders are processed within 24-48 hours, Monday through Friday. Next Day and 2-Day orders are processed the same day if the order is received prior to 11:00 AM EST, Monday through Friday, excluding federal holidays and weekends. Please note, observed US holidays include: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. Additional federal holiday closures may also apply. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

Standard Delivery (5-8 Business Days)

Orders are typically delivered within 5 - 8 business days. Actual delivery time depends on shipping distance and may vary.

Delivery to some remote addresses may require up to 2 additional days.